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Return Policy
All Sales Are Final
All sales are final once orders are placed and shipped.
Due to federal pharmacy and safety regulations, we cannot accept returns or exchanges on any products — including prescription medications, compounded vials, or supplements — once they have left the pharmacy or facility.
This policy exists to ensure product integrity, sterility, and compliance with FDA and pharmacy handling requirements.
No Cancellations After Fulfillment
Once an order has been processed and shipped, it cannot be canceled, refunded, or modified.
Please verify all details before completing your purchase.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please notify us within 24 hours of delivery by emailing hello@biofuse.net with photos and your order number.
Non-Returnable Items
All prescription medications and compounded products
Any opened or used supplements
Gift cards and promotional items